Best Practices for Managing Complaints

Best Practices for Managing ComplaintsEssential Compliance; Sales and Customer Service

Intended for Senior Management, Directors, and Compliance Officers

This interactive course provides best practices for implementing an effective complaint management policy and addresses the importance of trending and analyzing complaints to mitigate regulatory violations. This engaging learning experience features interactive learning activities and scenario-based challenges.


To take this course, click on the Course Content below, and follow the instructions.