Essential Labor Law Courses

The Fair Labor Standards Act

This course provides a basic introduction to the Fair Labor Standards Act (FLSA) and what employers must do to ensure FLSA compliance.

View Course

Sexual Harassment: Prevention and Response

This interactive course provides a comprehensive overview of what constitutes sexual harassment in the workplace.

View Course

The Americans With Disabilities Act

Intended for all employees, this interactive course provides a high-level overview of Title I of the Americans with Disabilities Act (ADA), and the steps employers must take to accommodate workers protected by the ADA.

View Course

Essential Call Center Courses

Sales Process and Ethics

This course instructs call center sales agents on handling the sales aspects of consumer interactions and addresses ethical considerations in the context of certain types of sales.

View Course

Best Practices: Managing Complaints

This course offers insights into how companies should manage and respond to consumer complaints, and how to incorporate complaint management into an overall compliance program.

View Course

You must be logged in and authorized to view this content.