Essential Labor Law Courses
The Fair Labor Standards Act
This course provides a basic introduction to the Fair Labor Standards Act (FLSA) and what employers must do to ensure FLSA compliance.
The Basics of Sexual Harassment
This critically important course provides a comprehensive overview of what constitutes sexual harassment in the workplace, along with how to recognize and respond to harassment incidents.
The Americans With Disabilities Act
Intended for all employees, this interactive course provides a high-level overview of Title I of the Americans with Disabilities Act (ADA), and the steps employers must take to accommodate workers protected by the ADA.
Essential Call Center Courses
This course describes best practices for managing consumer complaints, how to implement an effective complaint management policy, and how to use complaints to avoid and mitigate regulatory violations.
Other Essential Courses
An Overview of ADA Website Accessibility Litigation
Many courts have held the accessibility requirements of the Americans with Disabilities Act (ADA) apply to websites as well as physical locations. Most websites suffer from some type of access barrier that can trigger a website accessibility claim, and litigation in this area has increased dramatically.. This course explains how to navigate the world of web accessibility, what you can do to avoid litigation, and how to handle ADA website accessibility claims. .