Online Subscriptions

New Colorado Auto Renewal Law Covers Monthly Subscription Programs

State auto-renewal laws require businesses to notify subscribers about upcoming renewals of annual subscriptions, but not month-to-month arrangements. In Colorado, that's about to change. Colorado recently enacted a new law governing automatically renewing consumer contracts, which will take effect on January 1, 2022. For the most part, the new law mimics the requirements and prohibitions found in ROSCA …

New Colorado Auto Renewal Law Covers Monthly Subscription Programs Read More »

Why Your Calls Get Blocked: How STIR/SHAKEN Works in a Call Path

Congress drafted the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act to address the problems of robocalling and illegal phone number spoofing.  The TRACED Act was signed into law on December 30, 2019.  The FCC’s implementation of this law includes requirements for telecommunications service providers to implement robocall mitigation solutions within 18 months of …

Why Your Calls Get Blocked: How STIR/SHAKEN Works in a Call Path Read More »

prohibition, slashed circle, strikethrough-1883798.jpg

Court Approves $14 Million TCPA Class Action Settlement

On October 15, 2021, the U.S. District Court for the District of Massachusetts entered a final order approving a $14 million class action settlement resolving claims against Grocery Delivery E-Services USA, Inc. d/b/a Hello Fresh for alleged TCPA violations. According to Plaintiff's attorney Anthony Paronich, the Hello Fresh settlement is the largest TCPA class action …

Court Approves $14 Million TCPA Class Action Settlement Read More »

Indiana Attorney General Sues Three Companies for Millions of Illegal Robocalls

On Thursday, October 14, Indiana Attorney General Todd Rokita filed suit against three companies and two individuals who together allegedly helped initiate millions of illegal robocalls throughout the US. The Complaint was filed in the US District Court for the Southern District of Indiana against Startell Communications LLC, VoIP Essential, and Piratel LLC, and alleges …

Indiana Attorney General Sues Three Companies for Millions of Illegal Robocalls Read More »

FTC Puts Hundreds of Businesses on Notice about Fake Reviews and Other Misleading Endorsements

The Federal Trade Commission is a blanketing industry with a clear message that, if they use endorsements to deceive consumers, the FTC will be ready to hold them responsible with every tool at its disposal. The rise of social media has blurred the line between authentic content and advertising, leading to an explosion in deceptive …

FTC Puts Hundreds of Businesses on Notice about Fake Reviews and Other Misleading Endorsements Read More »

FTC Blankets Companies With Warning Letters Over Endorsements and Reviews

As we have noted in earlier posts, in the wake of the Supreme Court’s holding that Section 13(b) of the FTC Act does not allow for monetary restitution, the Federal Trade Commission has been attempting to creatively utilize other provisions of the Act in order to obtain money from the companies and individuals it prosecutes. …

FTC Blankets Companies With Warning Letters Over Endorsements and Reviews Read More »